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Aftersales Team Lead

2 months ago

Newton Abbot, Devon, United Kingdom Kream Full time
Aftersales Manager Opportunity

We are seeking an experienced Aftersales Manager to lead our team at a busy franchised dealer in Newton Abbot. As a top performer nationally for the brand, this position offers a rare and exciting opportunity for an aspiring Workshop Controller, Service Manager, or existing Aftersales Manager to take the next step in their career.

Key Responsibilities:
  • Manage the Aftersales team to ensure all agreed customer service targets are met and the brand experience is delivered.
  • Collaborate with the Sales and Administration teams to ensure excellent customer service.
  • Oversee the day-to-day operations of the Service Department, ensuring resource requirements are met to achieve key targets.
  • Proactively plan to achieve maximum efficiency, productivity, and volume of throughput.
  • Manage departmental budgets through innovative management and keen financial awareness.
About the Role:

This is an excellent opportunity for a skilled Aftersales Professional to join a high-performing business and take on a leadership role. The Head of Business is open to candidates looking to advance their career or existing Aftersales Managers seeking to align with a successful business.

Training and support can be provided for a candidate with the right core skillset.