Aftersales Team Lead

3 weeks ago


Newton Abbot, Devon, United Kingdom Kream Full time
Aftersales Manager Opportunity

We are seeking an experienced Aftersales Manager to lead our team at a busy franchised dealer in Newton Abbot. As a top performer nationally for the brand, this position offers a rare and exciting opportunity for an aspiring Workshop Controller, Service Manager, or existing Aftersales Manager to take the next step in their career.

Key Responsibilities:
  • Team Leadership: Manage the Aftersales team to ensure all agreed customer service targets are met and the brand experience is delivered.
  • Service Department Management: Ensure the team works effectively with the Sales and Administration teams to deliver excellent customer service.
  • Operational Efficiency: Proactively plan to achieve maximum efficiency, productivity, and volume of throughput in the Service Department.
  • Financial Management: Achieve departmental budgets through innovative management and keen financial awareness.

The Head of Business is open to candidates looking to advance their career or existing Aftersales Managers seeking to align with a high-performing business. Training and support can be provided for the right candidate with the core skillset.


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