Senior Salesforce Solutions Specialist

3 weeks ago


Teddington, Greater London, United Kingdom NPL Full time
Position Overview:

NPL is seeking a dedicated Senior Salesforce Solutions Specialist to join our Enterprise Systems team. This permanent role emphasizes the design, development, and ongoing support of our Salesforce platform, which is increasingly vital to our operations.

The successful candidate will play a key role in enhancing the utilization of Salesforce across the organization. You will collaborate with various stakeholders, including Sales, Marketing, and Project Management teams, to understand their business requirements and translate them into effective Salesforce solutions that align with our strategic goals.

Key Responsibilities:

  • Identify, design, and implement tailored solutions to meet stakeholder needs.
  • Drive continuous improvement initiatives to enhance efficiency and value.
  • Foster strong relationships with customers and stakeholders to support NPL's mission and sustainability.
  • Ensure compliance with Cyber Security and GDPR standards in data governance and processes.
  • Oversee the administration of the Salesforce platform.
  • Customize and configure Salesforce functionalities, including custom objects, fields, workflows, triggers, and validation rules.
  • Develop and implement necessary integrations between Salesforce and other systems.
  • Conduct unit testing, integration testing, and manage user acceptance testing to guarantee deliverable quality.
  • Provide ongoing technical support and troubleshooting assistance.
  • Stay informed about Salesforce best practices, industry trends, and new features to enhance solutions.
  • Manage Process Automation setups using Workflow, Process Builder, and Flow, along with Security and Sharing Rules.
  • Coordinate periodic platform updates and communicate new features and bug fixes to the business.

We promote a hybrid working model, balancing remote and office work to support a healthy work-life balance. We are open to full-time, part-time, or flexible working arrangements, depending on the role and business needs.



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