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Spa Operations Manager

2 months ago


Guildford, Surrey, United Kingdom Guildford Harbour Hotel Full time
About the Role

We are seeking an exceptional Assistant Spa Manager to join our team at Guildford Harbour Hotel. As a key member of our spa team, you will assist the Spa Manager in delivering exceptional customer service and ensuring the smooth operation of our spa facilities.

Key Responsibilities
  • Assist the Spa Manager in leading and motivating the spa team to deliver exceptional customer service
  • Contribute to the development and implementation of spa operations and business strategies
  • Ensure the maintenance of high standards of cleanliness and hygiene in the spa facilities
  • Provide exceptional customer service and resolve any customer complaints in a professional and courteous manner
  • Assist with the recruitment, training, and development of spa staff
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Discounted room rates and spa treatments
  • Complimentary HarSpa membership
  • Mental health and wellbeing support
About Us

Guildford Harbour Hotel is a luxury hotel located in the heart of Guildford. We offer a range of luxurious spa facilities, including a multi-floor gym, studio, wet spa, and treatment rooms. Our team is dedicated to providing exceptional customer service and ensuring that every guest has a memorable experience.

How to Apply

If you are a motivated and experienced spa professional looking for a new challenge, please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.