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Client Solutions Manager

2 months ago

London, Greater London, United Kingdom Rise Technical Recruitment Full time
Client Solutions Manager

Salary: £30,000 - DOE + Electric Vehicle + Pension, Life Assurance, Income Protection, & Discount Schemes, Company Laptop & Mobile Phone.

Location: Remote with occasional travel required.

Working Hours: Monday - Thursday 8 AM - 5 PM & Flexible on Fridays.

Start Date: Immediate availability preferred.

Are you an experienced Client Solutions Manager with a background in Engineering or a Sales Engineer seeking a new direction in your career? Join a well-established and reputable UK company known for its strong client relationships both domestically and internationally.

This role offers a unique opportunity to engage in technically stimulating projects, leveraging your engineering expertise to support clients in customized initiatives as part of a dedicated team. Enjoy the benefits of a remote position with the flexibility of an early finish on Fridays.

About the Company:
This esteemed organization specializes in the design and production of tailored products for its clientele. Due to a robust order pipeline, they are looking for a Client Solutions Manager to enhance their committed team in a permanent remote capacity.

Key Responsibilities:
- Act as the primary technical liaison for clients, ensuring an exceptional customer experience.
- Collaborate with customers to develop and manage their products, keeping them informed of any production updates or advancements.
- Conduct customer metric analysis and maintain accurate records within the CRM system.
- Visit the company site periodically to coordinate with engineering and sales teams, as well as travel to client locations to provide top-tier service.

This is an excellent opportunity for a Client Solutions Manager with an engineering background who is looking for a remote role that involves assisting clients with bespoke projects and collaborating with sales and engineering teams to deliver customized, low-volume manufactured products in a dynamic and engaging environment.

Ideal Candidate:
- Proven experience in account management or technical support with an engineering focus.
- Strong communication skills and a passion for delivering outstanding service to a loyal international client base.
- Willingness to travel as needed.
- Self-motivated, disciplined, and confident in decision-making, taking ownership of performance.

Join a continually growing, inclusive company that prioritizes innovative design and cost-effective manufacturing while providing an exceptional customer service experience.