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Customer Service Representative

2 months ago

York, York City, United Kingdom EG Group Full time

Position: EG Group Customer Service Representative

Location: York

Work Schedule: Part-Time / 16 Hours Available / Permanent

Compensation: £11.75 for individuals over 21 | £7.15 for those aged 17 | £6.60 for candidates aged 16

Company: EG Group

What does the role entail?

We are seeking enthusiastic and committed customer service representatives who can deliver exceptional service to join our friendly EG Group team. As a customer service representative, your responsibilities will include interacting with customers, providing prompt and courteous service, and assisting in the preparation of our popular offerings. By joining us, you will be part of a collaborative team dedicated to ensuring a pleasant shopping experience for every customer.

What benefits do we offer?

To recognize your efforts, we provide a variety of benefits:

  • 25% Staff Discount
  • 28 Days Annual Leave (including public holidays, increasing to 33 days with long service)
  • Pension Plan
  • 24/7 access to virtual healthcare & wellness services
  • Life Insurance
  • Opportunities for advancement and career development
  • Recognition rewards
  • Discretionary Sick Pay
  • Access to Employee Assistance Program
  • Complimentary hot beverages during breaks

Do you possess the necessary skills?

While prior customer service experience is beneficial, it is not mandatory, as we provide comprehensive training. If you are dependable, enjoy early shifts, and thrive in a team-oriented environment, we would love to hear from you.

Our operational hours are from 6:00 AM to 6:00 PM, and we prefer candidates who can be available during these times, although we are willing to accommodate your schedule.

Join us to embark on a rewarding career as an EG Group Customer Service Representative.

Please note that this position may involve exposure to allergens.