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Process Assurance Specialist

2 months ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Role

We are seeking a highly skilled Process Assurance Specialist to join our team at Hastings Direct. As a key member of our Insurer Services department, you will be responsible for leading assurance and control reviews of all processes, including supplier elements.

Key Responsibilities
  • Provide full and clear visibility of all controls and assurance activities across all processes
  • Ensure all necessary controls are in place and effective, and drive control enhancements via implementation of further preventative controls using systems, tools, and processes to optimal effectiveness and efficiency
  • Ensure the right level of assurance is in place across all processes in the most effective way, with visibility and tracking of all assurance activities and subsequent review actions
  • Lead the Insurer Services input and coordination for any regulatory and cross-functional initiatives or activities and lead/coordinate deep dive reviews and assurance activities for specific regulatory, conduct, and performance outcomes, driving and tracking identified actions through to successful delivery
  • Create and maintain regular reporting for Insurer Services assurance and controls
Requirements
  • A strong understanding of assurance and control requirements
  • Experience within insurance (claims experience is a bonus)
  • Strong communicator and influencer with the confidence to engage with stakeholders at all levels
What We Offer
  • An attractive salary based on experience, plus car allowance, with pay reviews completed each year
  • A flexible and hybrid working approach, with the option to work from home and in the office
  • A competitive bonus scheme, with an annual 4Cs performance bonus
  • Private medical insurance, with the option to see a specialist or consultant
  • A range of financial wellbeing benefits, including life assurance cover, income protection, and pension contribution matching
  • A mental wellbeing programme, with access to a range of support and resources
  • 27 days annual leave, plus bank holidays, with the option to buy or sell one of your contracted weeks
  • Access to a range of employee benefits, including health care cash back plans, dental plans, and discounted health assessments
About Hastings Direct

Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We pride ourselves on our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and community. As a member of our team, you will have the opportunity to drive our growth and success, while also enjoying a range of benefits and rewards.