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Sales and Administrative Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Sales and Administrative Support Specialist to join our sales team at Hays Specialist Recruitment Limited. As a key member of our team, you will play a vital role in ensuring the smooth operation of sales processes and contributing to overall sales success.
Key Responsibilities- Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment.
- Maintain and Update Customer and Sales Data: Maintain and update customer and sales data in our CRM system, ensuring accuracy and consistency.
- Prepare Sales Reports: Prepare sales reports and analyze sales performance metrics to identify trends and areas for improvement.
- Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns.
- Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.
- CRM Software: Experience with CRM software, such as Salesforce or HubSpot.
- Sales Processes: Knowledge of sales processes and terminology.
- Customer Service: Experience in customer service.
- Organizational Skills: Strong organizational and time management skills.
- Microsoft Office: Proficiency in Microsoft Office Suite, especially Excel and Word.
- Communication Skills: Excellent communication and interpersonal skills.
