Deputy Store Manager

7 days ago


Bristol, Bristol, United Kingdom Lidl Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of store colleagues to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  • Lead by Example: Set a high standard of performance and behavior for your team, demonstrating a strong work ethic and commitment to excellence.
  • Store Operations: Independently manage the store in the absence of the Store Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
  • Team Development: Lead and inspire your team to achieve their full potential, providing coaching, guidance, and support to help them grow and develop in their roles.
  • Customer Service: Provide exceptional customer service, responding to customer queries and concerns in a friendly and professional manner.
  • Inventory Management: Diligently check and work deliveries, managing stock levels and monitoring key performance indicators (KPIs) to ensure efficient store operations.
  • Health and Safety: Competently comply with health and safety laws, standards, and guidelines, ensuring a safe working environment for all colleagues and customers.
Requirements
  • Leadership Experience: Proven experience of leading and developing a team in a challenging, fast-paced environment.
  • Communication Skills: Excellent communication skills to help colleagues and customers in a friendly and open way.
  • Time Management: A knack for time management, delegation, and problem-solving.
  • Customer Focus: A pride in providing unmatched customer service for everyone who shops with us.
  • Analytical Skills: The ability to monitor, manage, and improve KPIs.
What We Offer
  • Competitive Salary: A competitive salary based on equal opportunity and pay structures.
  • Benefits Package: A generous benefits package designed to support your well-being and life outside of Lidl.
  • Training and Development: Ongoing training and development opportunities to help you thrive in your role and progress in your career.
  • Family-Friendly Policies: Enhanced family leave and other family-friendly policies to support your work-life balance.


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