Field Support Coordinator

3 days ago


Newbury, West Berkshire, United Kingdom Stryker UK Limited Full time

About the Role

We are seeking a highly motivated and detail-oriented individual to join our Field Service team in the UK. As a Field Support Coordinator, you will play a critical role in supporting the efficient and effective delivery of Field Services.

Key Responsibilities

  • Coordinate and execute tasks to enable the smooth flow of Field Service operations.
  • Support the UK Field Service team with data analytics to inform capacity planning and workload demand projections.
  • Communicate with and work directly with Field Service Engineers, contract partners, and leadership to coordinate multiple facets of Field Service Operations.
  • Coordinate the scheduling and rescheduling of Field Service planned maintenance activities.
  • Manage parts for repairs, including ordering, monitoring min/max levels, and days on hand.
  • Work closely with ProCare and internal/external stakeholders to ensure seamless communication and coordination.
  • Participate in the continuous improvement of Field Service processes and systems.

Requirements

  • 2+ years' experience in a similar role and multi-national environment.
  • High School diploma or GED.
  • Proactive approach with the ability to work independently.
  • Strong analytical and problem-solving skills.
  • Continuous process improvement mindset.
  • Ability to prioritize and handle multiple tasks and projects.
  • Good time management and ability to cope with conflicting priorities.
  • Fluent in English and strong interpersonal and communication skills.

About Stryker UK Limited

Stryker UK Limited is a leading medical technology company dedicated to helping healthcare professionals improve patient outcomes. We are committed to innovation, quality, and customer satisfaction.



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