Full Time Supervisor, Tommy Hilfiger
4 weeks ago
At PVH, we're committed to delivering exceptional customer experiences and driving business results. As a Full Time Supervisor, you'll play a key role in achieving these goals by leading by example, embracing our entrepreneurial spirit, and inspiring your team to deliver outstanding service and sales.
Key Responsibilities:- Ensure the efficient running of the shop floor, driving customer satisfaction, sales, and profit.
- Support the management team in managing personnel, product, and merchandising functions, business processes, and results for the store.
- Participate in weekly management meetings and other staff meetings to drive business strategy and goals.
- Communicate marketing and sales promotions clearly to staff and drive sales through motivating the team to achieve targets.
- Foster a positive store experience by treating customers and colleagues fairly and consistently.
- Support the team in delivering business strategy and ensuring consistent training on product knowledge and store maintenance.
- Achieve company standards and goals for personal sales results, including sales vs. budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions, and oversee the sales floor.
- Focus staff on building quality relationships with internal and external customers.
- Ensure staff accountability for building a repeat customer base through unparalleled service.
- Implement 'door to floor' best practices with visual merchandising directives for sales floor and back room, continually reviewing and refining these practices.
- Work with the management team to build a talent pool for key positions, including potential successors.
- A previous track record of supervisory or specialist roles within a premium or luxury brand.
- Previous people management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communication skills with the ability to build relationships with ease.
- A team player who recognizes and celebrates the contributions and achievements of others.
- Confidence in giving feedback that promotes positive behavioral change.
- Ability to work well with change, adapting quickly and working at pace.
- Energetic and authentic presence on the shop floor.
- A 'can-do' approach and initiative to find in-store solutions.
At PVH, we understand that our associates are the key to our success. That's why we offer a competitive and comprehensive benefits program designed to support our associates – both at home and at work.
We're committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we're bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
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Full Time Supervisor, Calvin Klein
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