Property Services Coordinator

2 days ago


Mountain Ash, United Kingdom Building Recruitment Company Full time
Job Title: Property Services Administrator

Building Recruitment Company is working with a small housing association in the Rhondda valley to find a Property Services Administrator to join them on a temporary contract basis.

Job Summary

We are seeking a highly organized and communicative individual to coordinate the day-to-day planning and scheduling of responsive repairs, void property works, compliance, and planned maintenance programs. The successful candidate will have experience dealing with a high volume of customers, good communication skills, and the ability to work on their own initiative in pressured situations.

Key Responsibilities
  • Appoint, plan, and manage surveyors' work schedules.
  • Complete work orders as required.
  • Upload and check contractor certificates.
  • Upload and chase any outstanding invoices.
  • Receive and raise works orders, processing them through the scheduling system or manually communicating work order instructions.
  • Assess and arrange appointments for follow-on work.
Requirements
  • Experience dealing with a high volume of customers over phone and email.
  • Good communication skills.
  • Providing administrative support, ideally within a maintenance department.
  • Knowledge of Microsoft applications.
  • Ability to work on your own initiative in pressured situations and prioritize workload to meet strict deadlines.
  • Ability to retrieve information, check facts, and details and absorb information quickly.
  • Excellent interpersonal skills and able to communicate with a diverse group of people.
Additional Information
  • Social housing experience is desirable.
  • Equipment and training of the systems will be provided.
  • Must be available immediately or within 1 week.


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