Order Coordinator
1 month ago
Job Title: Order Administrator
Job Summary:
We are seeking an experienced Order Administrator to join our team at Coherent. As an Order Administrator, you will be responsible for providing exceptional order management services to our customers, ensuring timely and accurate processing of orders for our diverse product lines.
Key Responsibilities:
- Interface with customers, sales, and service representatives to handle order management functions.
- Process orders for the EMEA region, ensuring compliance with Coherent's global bookings, SOX, and revenue policies.
- Reconcile and audit orders to customer contracts and purchase orders.
- Review sales order packets for completeness and accuracy.
- Enter and book orders in the global Oracle ERP System, including service and rental contracts.
- Collaborate with Finance, Planning, Manufacturing Operations, and Shipping to ensure terms and conditions are met.
- Provide timely order status and tracking information to internal and external customers.
- Manage and resolve backlog issues, including order hold release, product configuration issues, and purchase order requirements.
- Support month-end and quarter-end activities to achieve corporate goals.
Requirements:
- Experience in order management environments with increasing levels of responsibility.
- Oracle 12i Order Management, Customer Master, CRM, Service Contracts, IB, and CRM experience or other ERP system.
- Understanding of inventory concepts and transactions.
- International order processing knowledge and related skills – carrier and incoterms.
- Excellent written and oral communication skills.
- Customer-focused and detail-oriented.
What We Offer:
Coherent offers a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package.
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