Deputy Store Manager

6 days ago


Tile Cross, Birmingham, United Kingdom Sofology Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Sofology. As a key member of our store leadership team, you will be responsible for coaching and motivating our sales team to deliver an exceptional customer experience.

Key Responsibilities
  • Lead and motivate the sales team to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to drive business growth and improve customer satisfaction.
  • Collaborate with the Store Manager to create a positive and productive store environment.
  • Conduct regular performance reviews and provide feedback to team members to help them improve their skills and knowledge.
  • Identify and address any sales or customer service issues and implement solutions to prevent recurrence.
  • Work closely with the sales team to ensure that all customers receive a personalized and exceptional shopping experience.
Requirements
  • Proven experience in a sales or leadership role, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to identify and address sales and customer service issues.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Knowledge of sales and customer service principles and practices.
What We Offer
  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading retailer and contribute to the success of our business.

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