Administrative Support Officer

2 weeks ago

Leeds, Leeds, United Kingdom Study Group Full time
{"About the Role": "

As a key member of the Student Experience Team at the Leeds International Study Centre, you will play a vital role in supporting the day-to-day administrative functions of the centre. Your responsibilities will include data inputting, monitoring student attendance, and organizing student meetings with the Centre Management Team.

You will also be responsible for creating engaging student-facing information for the Virtual Reception, producing pro-forma letters for students, and dealing with general student queries.

In addition, you will assist with housekeeping duties, ensuring the centre is presentable and purchasing necessary items, and assist the Health & Safety Officer with ensuring the campuses are safe and well maintained.

You will also provide frontline student IT support, complete student applications to university via the Direct Entry system, and assist with organizing student induction and events.

Furthermore, you will assist with visa checks and compliance, and assist the Assessments Officer with preparations for Assessment Boards and progression monitoring.

", "About You": "

We are looking for a highly organized and proactive individual with strong IT skills and an administrative background.

You will need to have a Level 3 Qualification (or equivalent experience) and experience of working within administration.

Experience of working in an academic setting in a student-facing role is desirable, but not essential.

You will need to have good communication skills and the ability to communicate with key stakeholders in a professional manner.

Flexibility and a willingness to work under pressure to deadlines are also essential.

", "About Us": "

Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential.

We offer a range of face-to-face, online, and hybrid study programmes in partnership with top universities.

Our global network of offices and university partnerships ensure that students receive the best educational services available.

We are committed to providing equal opportunities for all individuals and strive to create a diverse and inclusive workplace.

", "Organisational Compliance": "

Study Group is proud of its high standards in safeguarding and recognizes its importance in enabling the best possible student experience and outcomes.

We conduct thorough background checks, including criminal background checks, ID and Right to Work checks, and Education Verification, to ensure the safety and well-being of our students.

", "Key Responsibilities": "
  • Data inputting using both Office systems and Student Data Management systems.
  • Monitoring student attendance including dealing with absence requests.
  • Organising student meetings with the Centre Management Team.
  • Creating engaging student-facing information for the Virtual Reception.
  • Producing pro-forma letters for students.
  • Dealing with general student queries.
  • Housekeeping duties, ensuring the centre is presentable and purchasing necessary items.
  • Assisting the Health & Safety Officer with ensuring the campuses are safe and well maintained.
  • Frontline student IT support.
  • Completing student applications to university via the Direct Entry system.
  • Assisting with organizing student induction and events.
  • Assisting with visa checks and compliance.
  • Assisting the Assessments Officer with preparations for Assessment Boards and progression monitoring.
", "Requirements": "
  • Level 3 Qualification (or equivalent experience).
  • Experience of working within administration.
  • Experience of working in an academic setting in a student-facing role (desirable).
  • Strong IT skills.
  • Focused and proactive approach to work.
  • Good communication skills with an ability to communicate with key stakeholders in a professional manner.
  • Flexibility and willingness to work under pressure to deadlines.
  • Evidence of working cooperatively with others.
", "Contact Information": "

Please note that we do not accept applications via email or phone.

Applicants must submit their applications through our website.

", "Equal Opportunities": "

Study Group is an equal opportunities employer and welcomes applications from all qualified candidates.

We are committed to providing equal opportunities for all individuals and strive to create a diverse and inclusive workplace.

", "Data Protection": "

Study Group is committed to protecting the personal data of our applicants.

We will only use your personal data for the purposes of the recruitment process and will not share it with any third parties.

", "Disclaimer": "

Study Group reserves the right to modify or withdraw this job description at any time without notice.

Applicants must ensure that they have the right to work in the UK and that they meet the eligibility criteria for the role.

", "Job Type": "Full-time", "Salary": "£23,400 per annum", "Location": "Leeds International Study Centre", "Contract Type": "Permanent (37.5 hours per week)", "Language": "English"}

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