Administrative Support Officer
1 week ago
About the Role
We are seeking a highly organized and administratively skilled individual to join our Student Experience Team at the Leeds International Study Centre. As a key member of our Registry and Operations Department, you will be responsible for supporting the day-to-day administrative functions of the centre.
Key Responsibilities
- Data inputting using both Office systems and Student Data Management systems.
- Monitoring student attendance, including dealing with absence requests.
- Organizing student meetings with the Centre Management Team.
- Creating engaging student-facing information for the Virtual Reception.
- Producing pro-forma letters for students, e.g., bank letters.
- Dealing with general student queries – face-to-face, by email, and phone.
- Housekeeping duties, ensuring the centre is presentable and purchasing necessary items (stationery, tea/coffee, etc.).
- Assisting the Health & Safety Officer with ensuring the campuses are safe and well maintained.
- Frontline student IT support.
- Completing student applications to university via the Direct Entry system.
- Assisting with organizing student induction and events.
- Assisting with visa checks and compliance.
- Assisting the Assessments Officer with preparations for Assessment Boards and progression monitoring.
About You
We are looking for an individual with a Level 3 Qualification (or equivalent experience) and experience of working within administration. You should also have experience of working in an academic setting in a student-facing role (desirable). Strong IT skills, a focused and proactive approach to work, good communication skills, and flexibility are essential.
About Us
Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. We offer a range of face-to-face, online, and hybrid study programmes, providing students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available.
Organisational Compliance
Study Group is committed to safeguarding and recognizes its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted: Criminal Background Check (country-specific), x2 References, ID and Right to Work checks, as well as Education Verification.
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