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Care Manager
1 month ago
About the Role:
We are seeking an experienced and motivated Care Manager to join our team at Home Instead. As a Care Manager, you will be responsible for the start-up, growth, and development of our domiciliary care service, ensuring the delivery of outstanding quality care.
Key Responsibilities:
- Work closely with the Director to coordinate the setup, growth, and development of a high-quality private domiciliary care service for older people in the local area.
- Network in the local community to raise awareness of the service and promote the highest standards of care and service.
- Recruit and train Care Professionals to deliver exceptional care to our clients.
- Conduct risk assessments and ensure compliance with relevant legal and regulatory requirements.
- Manage a team, ensuring exceptional service is delivered to our clients and workloads are managed accordingly.
- Ensure the successful operation of quality control systems and perform quality assurance visits for clients.
- Continually review and improve our processes to ensure the most effective and efficient service is always being delivered.
- Effectively manage complaints and incidents, carrying out investigations and using findings to initiate improvements.
Requirements:
- Extensive care experience with excellent customer service and people management skills.
- Commercial awareness and strong influencing skills.
- Ability to demonstrate achievement of business growth targets.
- Strong organisation and planning skills, with the drive and motivation to take on a broad role and develop our care services.
- Ability to work well and accurately under pressure, while working independently with minimal supervision.
- Flexibility to meet the demands of the business, including participating in an on-call rota.
- Possess a minimum qualification of NVQ Level 3 in Health & Social Care and be willing to work towards the NVQ Level 5.
What We Offer:
- An attractive salary and a fantastic career development opportunity.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of older people.
How to Apply:
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
