Care Manager
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Registered Care Manager to join our expanding team at Home Instead Ballymena. As a key member of our management team, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care for our clients.
Key Responsibilities:
- Coordinate the setup, growth, and development of a high-quality private domiciliary care service for older people in the local area.
- Network in the local community to raise awareness of the service and promote the highest standards of care and service.
- Offer support and leadership to the care team, ensuring effective management of client needs and day-to-day operations.
- Converting new client enquiries and coordinating staffing rotas to ensure seamless service delivery.
- Maintain accurate records and documentation in accordance with legal and organisational requirements, ensuring compliance with relevant NI legislation and regulations.
- Perform quality assurance visits for clients, continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered.
- Effectively manage complaints and incidents, using findings to initiate improvements and drive quality enhancements.
- Participate in the On-Call rota as required, demonstrating flexibility and responsiveness to meet business demands.
Requirements:
- Experience in a management role in health and social care is essential.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent organisational and time management abilities, with a keen attention to detail.
- Ability to work well and accurately under pressure, remaining calm whilst dealing with multiple priorities.
- Knowledge of relevant NI legislation and regulations governing the provision of care services, including RQIA regulations and NISCC.
- Good working knowledge of IT Systems, with experience of Microsoft Office and ability to work with large databases and virtual communication platforms.
- Possess the appropriate combination of qualification, registration, and experience as set in the Domiciliary Care standards.
What We Offer:
- Competitive salary of £32,000.00 per year.
- Bonus scheme.
- Company events.
- Company pension.
- Employee discount.
- Health & wellbeing programme.
- On-site parking.
- Referral programme.
- Sick pay.
Working Hours:
- Monday to Friday.
- Weekend availability.
Driving Licence Required:
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