Store Operations Manager

7 days ago


Isle of Wight, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Warner Leisure Hotels. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day running of our stores, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:

  • Maintain store areas in a clean and organized state, reporting any equipment defects to the Head Chef.
  • Be accountable for ordering, receiving, and storage of food as per our Food Safety Management System (FSMS).
  • Process invoices and complete weekly stock takes in alignment with our Group financial deadlines.
  • Confidently deal with external suppliers and delivery drivers.
  • Monitor deliveries and supplier information, and be proactive in arranging appropriate resource/support to ensure the guest experience is not affected.
  • Ensure compliance with relevant legislation, company, and Health & Safety policies within your area of responsibility.
  • Be proactive in arranging appropriate resource that is reflective of the guest numbers and food cost budgets, escalating to the Head Chef where necessary.
  • Work closely and liaise with the Head Chef to ensure compliance in audits and EHO visits.

Requirements:

  • Proven experience in a retail or food service management role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Knowledge of food safety and health and safety regulations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

Location: Our stores are located on the Isle of Wight, with easy access to the mainland.

Diversity, Equality, and Inclusion: We are committed to creating an inclusive and diverse work environment, and we welcome applications from all backgrounds and communities.



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