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Customer Service Specialist
2 months ago
Job Summary:
Pertemps Bond is seeking a highly motivated and customer-focused Trade Counter Operative to join our team. As a Trade Counter Operative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized workspace.
Key Responsibilities:
- Serving Customers: Greet and assist customers at the trade counter, responding to their queries and resolving any issues in a professional and courteous manner.
- Product Knowledge: Develop a thorough understanding of the company's products and services to effectively communicate with customers and identify opportunities to upsell or cross-sell.
- Order Fulfillment: Process customer orders, including picking and packing products in the warehouse.
- Warehouse Maintenance: Maintain a clean and organized workspace, adhering to health and safety standards and ensuring the efficient operation of the warehouse.
- Teamwork: Collaborate with colleagues from various departments to achieve team goals and objectives.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
- Hardworking and Ambitious Attitude: Demonstrate a hardworking and ambitious attitude, with a strong desire to learn and grow within the company.
- Full UK Driving Licence: Hold a full UK driving licence, with the ability to drive company vehicles (if required).
- High Standards: Maintain high standards in all aspects of work, including customer service, product knowledge, and warehouse maintenance.
- Team Player: Possess excellent teamwork skills, with the ability to work collaboratively with colleagues from various departments.
About Us:
Pertemps Bond is a leading electrical wholesaler, committed to providing exceptional customer service and supporting the growth and development of our employees. We offer a dynamic and supportive work environment, with opportunities for career progression and professional development.
