Customer Service Specialist

2 weeks ago


Leicester, Leicester, United Kingdom Workingmums Full time

Workingmums is seeking a highly skilled and dedicated Specialist Adviser to join our team at Porsche Centre Leicester. As a key member of our Contact Centre team, you will be responsible for providing exceptional customer service, resolving issues, and providing accurate information to our valued customers.

**Key Responsibilities:**

* Handle customer inquiries with care and precision, ensuring accurate and timely responses
* Resolve customer issues efficiently, providing solutions that meet their needs
* Work collaboratively with our retailer teams to maintain high levels of service
* Record and manage customer data efficiently in our system

**What We Offer:**

* A competitive salary and benefits package
* Opportunities for career development and growth
* A dynamic and supportive work environment
* Recognition of long service and achievements
* Discounts on high street brands and gym memberships
* Cycle to work scheme and one day a year paid voluntary/community work

**About Us:**

Workingmums is a leading provider of prestige vehicle brands, with over 23 brands represented across our 140 UK dealerships. We pride ourselves on developing talent and building careers, and our colleagues recently scored us an outstanding 89% on our colleague engagement survey.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.

We look forward to hearing from you



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