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Creative Project Director

2 months ago

Long Ditton, Surrey, United Kingdom Echo House Ltd Full time
Job Description

Echo House Ltd is a leading provider of creative and technical design services, artworking, printing, experiential brand activation, and sustainable production solutions.

Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that exceed expectations. We are committed to nurturing sustainable practices, prioritizing the wellbeing of our planet, and maintaining an unwavering dedication to superior service.

Key Responsibilities:

  • Client and Project Management:
    • Act as the primary point of contact between our company and clients, fostering relationships and engaging in meetings to understand new project briefs and identify potential opportunities.
    • Assume responsibility for overseeing key clients and their project portfolio, requiring internal support from your own team, which entails additional management tasks.
    • Proactively drive work briefs from clients and develop commercial opportunities.
    • Bring visual merchandising and creative direction to all project works – both in advisement to clients and direction for internal teams.
    • Manage expectations of clients, maintaining CPAs and managing workloads to ensure priorities are kept on top of, and deadlines are met.
    • Quoting projects, with support from account directors, and maintain budgets during project development.
    • Interpreting briefs into works orders to be quoted on our internal MIS system – requiring a degree of data entry and administration.
    • Co-ordination of spreadsheets for campaign roll outs, including managing data breakdowns for each team and analyzing data for client quoting and alignment as well as appropriate departmental briefing.
    • Preparing installation briefs for bespoke jobs.
  • Creative:
    • Steer and shape conceptual design and development, extending to the design and production of every possible element within a retail environment. Vigilantly manage budgets and schedules, ensuring that the creative direction aligns with the client brief and brand values, whilst fostering, not inhibiting, creativity.
    • Lead and participate in creative brainstorming sessions with the creative and technical design teams and external agencies, facilitating the development of major projects throughout the creative process.
  • Financial and Commercial Management:
    • As a Senior Creative Project Manager, you will have a highly creative commercial awareness – both within our industry and the wider creative world. This ensures you can bring a well-rounded and innovative perspective on all works to our clients and their brands. Whether it's keeping a keen eye on budgets and margins or realizing the potential of a client's business, we expect you to think outside the box and maximize all commercial opportunities.
    • Ensure all accounts are kept up to date and invoiced accurately on time.
    • Developing new business is a key responsibility and opportunity.
  • Leadership:
    • Leading a team, while being responsible for multiple project streams across a variety of brands and clients.
    • Overseeing and driving the day-to-day activities within your team as well as supporting the development of all individuals within your team.
    • Driving best practice project management and account handling within your team.
    • Aligning with other team leaders and the wider management team on project deliveries and best practice benchmarks.
    • Reporting to the directors on work stream statuses, challenges, successes, and opportunities.
  • Team Work:
    • Collaboration, communication, openness, and respect are key pillars to the Echo House Ltd culture and cannot be overstated.
    • Working within a team is essential to everything we do, and collaboration is the key to our success. Being a positive and constructive member of the team as well as Echo House Ltd as a whole will not only ensure our success; it will also encourage growth with our clients.

Additional Responsibilities:

  • Echo House Ltd is a dynamic, busy company with a close working team, and as such, we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
  • Follow Echo House Ltd's sustainability policies and procedures.

Equality and Diversity:

We promote a working environment in which diversity is recognized, valued, and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. It is therefore your responsibility to make sure you always observe and adhere to this policy.