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Clinical Services Manager

2 months ago


Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

Position Overview

An exceptional opportunity has emerged for a Clinical Services Manager within the realm of non-surgical oncology. This role is set in a dynamic and fast-paced environment, collaborating with a forward-thinking clinical and operational team. We seek a dedicated, patient-oriented manager who will uphold our commitment to delivering high-quality, timely services to our patients.

The ideal candidate will possess the ability to engage and collaborate effectively with both clinical and administrative colleagues, driving service development to meet patient needs. You will be responsible for managing a diverse and demanding workload, demonstrating flexibility in addressing challenges as they arise. Strong interpersonal and communication skills are essential, along with a proven history of leading and inspiring teams to provide exceptional patient care in complex clinical and operational settings.

Operational management experience is crucial for this position, alongside a solid understanding of access and performance metrics.

Key Responsibilities

As the Clinical Services Manager, you will spearhead the achievement of all critical performance indicators, including cancer access and performance metrics, financial objectives, and quality standards. You will collaborate closely with senior management to execute priority initiatives within your clinical teams. Your role will involve enhancing patient pathways through established improvement methodologies and working strategically with relevant program directors.

Workforce planning is a vital aspect of this position, requiring a comprehensive understanding of workforce needs, succession planning, and the development of a sustainable workforce model to ensure the seamless delivery of oncology services in a competitive recruitment landscape. Experience in drafting business cases to support service initiatives is essential.

This role is well-suited for an aspiring manager with prior experience in business management within a busy and complex clinical support unit.

About Leeds Teaching Hospitals

Leeds Teaching Hospitals is recognized as a leading oncology department in the UK, providing a robust infrastructure for high-quality multidisciplinary cancer services and ensuring optimal outcomes for the population we serve.

Our organizational values, developed by our staff, define our unique approach to service delivery. We prioritize being patient-centered, collaborative, fair, accountable, and empowering in all our endeavors.

The Oncology Clinical Service Unit encompasses various departments, including Medical and Clinical Oncology, Specialist Palliative Medicine, Haematology, and several surgical specialties. We are committed to redeploying 'at risk' members of our workforce to new roles, ensuring a smooth transition for our staff.

Qualifications and Skills

The successful candidate will demonstrate:

  • Proven leadership capabilities in a multidisciplinary and complex environment.
  • Strong analytical skills with the ability to create business cases and presentations for diverse stakeholders.
  • A management qualification at the postgraduate level.
  • Comprehensive knowledge of various management disciplines, including finance, staff management, commissioning, risk management, performance management, and service enhancement.
  • Excellent communication and facilitation skills, with the ability to manage conflicts among stakeholders.
  • Resilience and the ability to prioritize effectively in a complex environment with competing deadlines.
  • Experience in developing workforce and capacity plans, ensuring departmental business plans are aligned with service needs.

Essential Attributes

  • Motivated and enthusiastic.
  • Assertive and decisive.
  • Exceptional time management skills.
  • Proven interpersonal abilities.
  • Confident in own capabilities and able to inspire confidence in others.
  • Adaptable to rapid changes.
  • In-depth knowledge of current NHS issues.
  • Fair, honest, and transparent in all dealings.