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Retail Operations Leader
2 months ago
Why consider a career with Reiss?
At Reiss, we pride ourselves on our commitment to sustainability, quality, and the timeless elegance of our designs. Our success is evident through our extensive presence, with standalone stores, concessions, and franchise operations in over 230 locations globally, complemented by our online and app platforms.
As part of the Reiss team, our shared mission is to foster business growth, understand our customers' needs, and excel in every aspect of our operations.
Role Overview
This position offers an exciting opportunity to lead a new store, where you will be accountable for achieving performance targets and ensuring operational excellence.
Key Responsibilities
- Establishing long-term objectives for the store
- Overseeing all aspects of store operations and performance
- Guiding the store team to provide outstanding customer service through personalized interactions
- Managing inventory levels and making strategic decisions to minimize losses
- Ensuring adherence to promotional, sales, and merchandising standards
- Taking charge of recruitment and talent retention
- Conducting regular performance evaluations and reviews
Ideal Candidate Profile
- Previous experience in retail management within a similar operational scale
- A passion for premium or luxury products is advantageous, though all retail backgrounds are welcome
- A proven history of enhancing overall business performance
- Demonstrated ability to deliver exceptional customer service through effective team leadership
- Strong visual merchandising and commercial product management skills
- Ability to navigate between customer service, operational, technical, and visual responsibilities
- Confidence in high-pressure environments and a fast-paced retail setting
- Self-motivated, focused, and driven to achieve both team and individual objectives
- Exceptional people management skills to inspire and develop your team
- Strong written and verbal communication abilities
What We Offer
- Seasonal business attire allowance
- Generous employee discount program
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Comprehensive health support through our medical cash plan
- Discounts on fitness memberships
- Family-friendly policies, including enhanced parental leave
- 25 days of annual leave
- Employee referral incentives
- Opportunities for career advancement
Join us at Reiss...
#WeAreReiss
We value diversity and are committed to ensuring our hiring processes are fair and promote equal opportunities for all candidates.
We pledge that candidates will not face discrimination based on gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, or similar beliefs. Every individual will be treated with respect.
We understand that some candidates may hesitate to apply if they do not meet every requirement. We encourage individuals who can contribute to our culture and possess a growth mindset to apply, even if they do not meet all the criteria.
