Healthcare Administration Assistant

2 months ago

Carlisle, Cumbria, United Kingdom Cumbria Health Full time
About the Role

Cumbria Health is seeking a highly organized and detail-oriented individual to join our team as an Administration and Coding Clerk. This role will be part of our Administration and Coding Hub, supporting our six GP Practices across Cumbria.

Key Responsibilities
  • Manage and maintain accurate and up-to-date patient records, including data input, recall, scanning, and coding of clinical correspondence.
  • Process patient referrals using the electronic referral service (ERS) to support Cumbria Health practices when they are short-staffed in their secretarial teams.
  • Assist with medical records tasks, including culling and sorting patient records, reviewing medical records, and producing accurate summaries of patient medical histories.
  • Use SNOMED coding within EMIS to record information from patient paper medical records or via GP2GP into the practice clinical system.
  • Monitor and update fast track referrals spreadsheets and manage E-Referral worklists.
  • Provide support to the other members of the ACT Hub, including identifying where practices need their work prioritized.
  • Undertake any other additional duties as required.
Requirements
  • NHS e-referral system experience
  • Excellent customer service skills
  • Experience of dealing with the public
  • Excellent administrative and organizational skills
  • Computer literate with excellent keyboard skills
  • Working knowledge of Microsoft Office Applications
  • Attention to accuracy and detail on a consistent basis
  • Good communication skills, both written and verbal
  • Able to work well as part of a team
  • Able to use and work on your own initiative
  • Ability to work in a fast-paced, ever-changing environment
  • Good organizational skills
  • Effective administrative and secretarial skills
  • Ability to prioritize workload
  • Ability to work under pressure and at speed
  • Enthusiastic and committed to personal development
Working with Us

Cumbria Health places the patient, their family, and their community at the heart of everything we do. We are an award-winning organization, committed to providing high-quality healthcare services across Cumbria. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on staff development and well-being.

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