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Claims Handler

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Davies Group Full time

About the Role

We are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in our customer journey.

Key Responsibilities

  • Liaise with customers, insurers, suppliers, and colleagues nationwide to resolve claims efficiently.
  • Analyse policies to determine claim coverage and devise effective claims processing strategies.
  • Keep policyholders informed about claim progress through clear and concise correspondence.
  • Set up new claims, appoint contractors, and update internal systems.
  • Issue payments and arrange settlements as needed.
  • Ensure compliance with contractual and regulatory requirements.
  • Contribute to team success and drive business growth.

What We Offer

  • A rewarding career in an international insurance company.
  • Opportunities for professional development and industry-recognized qualifications.
  • A hybrid work environment with a standard workweek of 37.5 hours.
  • A comprehensive benefits package, including a reward platform and generous leave.

Requirements

  • Customer-centric approach with excellent communication skills.
  • Ability to thrive in fast-paced environments and deliver swift outcomes.
  • Attention to detail and numeracy, literacy, and IT skills.
  • Adaptability and a proactive attitude.

About Davies

We are a community of passionate professionals who thrive on collaboration, innovation, and making a difference. Join us and be part of a dynamic team that values excellence and customer satisfaction.