Customer Service Process Assistant
4 days ago
We are seeking a highly skilled and experienced Customer Service Process Assistant to join our team at Page Personnel Finance. As a key member of our finance team, you will be responsible for providing exceptional customer service to our clients and their employees, ensuring timely and accurate payments, and maintaining high standards of compliance.
Key Responsibilities- Client Communication: Provide professional and efficient customer service to clients and their employees, responding to queries and resolving issues in a timely and effective manner.
- Payroll Support: Assist with payroll processing, ensuring accuracy and compliance with relevant regulations and procedures.
- SLA Management: Maintain and improve service level agreements (SLAs) to ensure high standards of customer service and compliance.
- Compliance and Risk: Ensure adherence to relevant laws, regulations, and company policies, identifying and mitigating potential risks.
- Team Collaboration: Work closely with the finance team to ensure seamless communication and collaboration, sharing knowledge and best practices to drive excellence.
- Education: Good standard of education in English and Mathematics, preferably with GCSE level A-C or NVQ 2 qualification in Payroll or suitable experience in an office/payroll/finance environment.
- Skills: Excellent customer service skills, numerate and methodical, good PC skills, and ability to multitask and prioritize.
- Experience: Previous experience in a customer service environment, preferably in finance or payroll, with a strong understanding of performance targets and key performance indicators (KPIs).
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Hybrid Working: A flexible working arrangement that balances work and personal life.
- Benefits Package: A comprehensive benefits package that includes [insert benefits].
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Customer Service Process Assistant
7 days ago
Southampton, Southampton, United Kingdom Page Personnel Finance Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Process Assistant to join our team at Page Personnel Finance. As a key member of our finance team, you will be responsible for providing exceptional customer service to our clients and their employees, ensuring timely and accurate payments, and maintaining high standards of...
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EUD Engineer
7 days ago
Southampton, Southampton, United Kingdom Service Care Solutions Full timeAbout the RoleService Care Solutions is seeking a highly skilled EUD Engineer to join our team. As an EUD Engineer, you will play a crucial role in ensuring that end-user device services meet high-quality standards, providing exceptional customer experiences and adhering to agreed Service Level Agreements (SLAs).Key ResponsibilitiesCustomer Experience:...
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EUD Engineer
6 days ago
Southampton, Southampton, United Kingdom Service Care Solutions Full timeAbout the RoleService Care Solutions is seeking a highly skilled EUD Engineer to join our team. As an EUD Engineer, you will play a crucial role in ensuring that end-user device services meet high-quality standards, providing exceptional customer experiences and adhering to agreed Service Level Agreements (SLAs).Key ResponsibilitiesCustomer Experience:...
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Residences Customer Services Assistant
2 months ago
Southampton, Southampton, United Kingdom UNIVERSITY OF SOUTHAMPTON Full timeThis role is for one position primarily based in Winchester at our Erasmus Park Halls of Residence. The role will be an administrative role, covering the Erasmus Park Reception and responding to student enquiries, post and key provision and delivering excellent customer services. You may be required to rotate between Gateley Hall and Highfield Hall and, on...
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Customer Service Representative
11 hours ago
Southampton, Southampton, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
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Customer Service Representative
8 hours ago
Southampton, Southampton, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
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Customer Service Representative
1 day ago
Southampton, Southampton, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
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Customer Service Representative
1 day ago
Southampton, Southampton, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
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Customer Service Specialist
1 week ago
Southampton, Southampton, United Kingdom JD Sports Full timeAbout JD SportsJD Sports is a leading global sports fashion retailer, founded in 1981. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.Our MissionWe are committed to delivering an...
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Customer Service Specialist
6 days ago
Southampton, Southampton, United Kingdom JD Sports Full timeAbout JD SportsJD Sports is a leading global sports fashion retailer, founded in 1981. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.Our MissionWe are committed to delivering an...
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Customer Service Specialist
6 days ago
Southampton, Southampton, United Kingdom JD Sports Full timeAbout JD SportsJD Sports is a leading global sports fashion retailer, founded in 1981. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.Our MissionWe are committed to delivering an...
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Customer Service Specialist
1 week ago
Southampton, Southampton, United Kingdom JD Sports Full timeAbout JD SportsJD Sports is a leading global sports fashion retailer, founded in 1981. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.Our MissionWe are committed to delivering an...
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Customer Service Representative
2 days ago
Southampton, Southampton, United Kingdom Oyster Yachts Limited Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as an After Sales Representative at Oyster Yachts Limited. The successful candidate will be responsible for providing exceptional customer service, administrative support, and sales support to our valued clients.Key ResponsibilitiesCustomer ServiceManage and...
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Customer Service Representative
2 days ago
Southampton, Southampton, United Kingdom Oyster Yachts Limited Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as an After Sales Representative at Oyster Yachts Limited. The successful candidate will be responsible for providing exceptional customer service, administrative support, and sales support to our valued clients.Key ResponsibilitiesCustomer ServiceManage and...
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Mortgage Processing Assistant
1 week ago
Southampton, Southampton, United Kingdom The RED Group Full timeThe RED Group is seeking a highly skilled Mortgage Administrator to join their team. As a Mortgage Administrator, you will play a crucial role in supporting the financial services business in processing mortgage applications.This is an excellent opportunity for someone looking to work in a small, friendly team that offers a great working environment. The...
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Customer Assistant
4 weeks ago
Southampton, Southampton, United Kingdom MARKS&SPENCER Full timeWork PatternWeek 1Sun 09:00 - 17:00Tue 09:00 - 17:00Wed 09:00 - 17:00Thu 09:00 - 17:00Fri 09:00 - 17:00Week 2Mon 09:00 - 17:00Tue 09:00 - 17:00Wed 09:00 - 17:00Fri 09:00 - 17:00Sat 09:00 - 17:00Work pattern can be flexible.Part Time and Full Time will be considered.Base store will be Southampton West Quay, however inductions will also be held at the...
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Customer Assistant
4 weeks ago
Southampton, Southampton, United Kingdom Marks and Spencer Full timeAll the detailsWork Pattern Week 1Sun 09:00 - 17:00Tue 09:00 - 17:00Wed 09:00 - 17:00Thu 09:00 - 17:00Fri 09:00 - 17:00Week 2Mon 09:00 - 17:00Tue 09:00 - 17:00Wed 09:00 - 17:00Fri 09:00 - 17:00Sat 09:00 - 17:00 Work pattern can be flexible.Part Time and Full Time will be considered. Base store will be Southampton West Quay, however inductions will also be...
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Customer Service Representative
3 days ago
Southampton, Southampton, United Kingdom Oyster Yachts Limited Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at Oyster Yachts Limited. This role will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer SupportManage and respond to customer inquiries...
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Customer Service Representative
3 days ago
Southampton, Southampton, United Kingdom Oyster Yachts Limited Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at Oyster Yachts Limited. This role will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer SupportManage and respond to customer inquiries...
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Customer Service Representative
1 week ago
Southampton, Southampton, United Kingdom SLS Recruitment Full timeJob DescriptionCustomer Assistant - Immediate Starts AvailableOur client, a leading recruitment agency, SLS Recruitment, is currently seeking highly motivated and dedicated individuals to fill customer service and sales roles. As a Customer Assistant, you will be responsible for handling all aspects of our client's sales, customer service, and promotions...