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Conference & Banqueting Operations Manager

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow Full time

About the Venue

This is a luxury country house hotel set in a picturesque countryside. Known for world-class service, they host a variety of high-profile events, from corporate conferences to elegant weddings. They are seeking a skilled and motivated Conference & Banqueting (C&B) Assistant Manager to join their exceptional team.

What is on offer:

  • Competitive salary of £35,000 per annum
  • Opportunity to work in a renowned five-star hotel
  • Career growth
  • A supportive and collaborative team environment
  • Employee discounts on dining, accommodation, and spa services

Responsibilities:

  • Assist the C&B Manager in overseeing the day-to-day operations of the Conference & Banqueting department
  • Ensure the flawless execution of events, from setup to breakdown, maintaining the highest standards of service and guest satisfaction
  • Manage and train the C&B team, providing leadership and support to ensure smooth and efficient operations
  • Coordinate with other departments, such as the kitchen and front of house, to ensure seamless communication and delivery of services
  • Handle guest inquiries and special requests with professionalism and attention to detail
  • Assist in budgeting, forecasting, and managing costs to maximize profitability while maintaining service excellence

Requirements:

  • Proven experience in a similar role within a luxury hotel or event venue
  • Strong leadership and team management skills, with the ability to motivate and guide a team
  • Exceptional organizational and time-management abilities, with a keen eye for detail
  • Excellent communication and interpersonal skills, with a customer-focused approach
  • Ability to work flexibly, including evenings, weekends, and holidays, as required by the event schedule
  • A passion for delivering exceptional guest experiences and maintaining the highest standards of service

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