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Conference and Banqueting Head Waiter

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow Full time
Job Title: Conference & Banqueting Head Waiter - South Ascot

About the Role:

We are seeking an experienced and skilled Head Waiter to join our Events Operations team at our prestigious Hotel in South Ascot. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring seamless execution of events, and maintaining the highest standards of quality and excellence.

Key Responsibilities:

  • Manage the smooth running of In-Room Dining and Events services, adhering to company standards and procedures.
  • Create and maintain a positive team environment, motivating and training staff to achieve exceptional service standards.
  • Lead and coach your team to provide luxury food and beverage service to guests across our 240-acre parkland.

What We Offer:

  • Competitive salary and service charge
  • Complimentary stays with breakfast at all Dorchester Collection hotels
  • 50% off at bars and restaurants within our hotels
  • £1,000 Refer a friend bonus scheme
  • World-class learning and development opportunities
  • Social events throughout the year, including our annual winter ball
  • Free Meals on Duty
  • Exclusive Access to a discount platform featuring 1000's of retailers

Requirements:

  • Strong communication and customer service skills
  • Ability to remain positive in challenging situations
  • Organisation and time management skills to arrange daily tasks
  • Talent for creating a positive team environment

About Blue Arrow:

Blue Arrow is proud to be a Disability Confident Employer, committed to helping find great work opportunities for great people.