Support Assistant

6 days ago


StratforduponAvon, Warwickshire, United Kingdom Royal Shakespeare Company Full time
Supporting Our Estates Team

We are seeking a Casual Estates Support Assistant to provide holiday and sickness cover for key Estates functions. This role is ideal for someone who is able to work on their own initiative, thrive in a busy environment, and provide excellent customer service.

Key Responsibilities
  • Provide a high level of customer service to visitors to our offices and the Royal Shakespeare Theatre
  • Operate the switchboard phone systems, greeting callers and dealing with enquiries professionally and efficiently
  • Welcome visitors, staff, and company to our offices in a courteous manner and deal with their enquiries professionally and efficiently
  • Issue visitor passes as appropriate
  • Play a key role in the building evacuation plans, following set procedures and managing assembly points during evacuations
  • Conduct 999 calls as required
About Us

We are committed to cultivating a diverse and inclusive workplace culture and welcome applications from candidates of all backgrounds, identities, and lived experiences. We offer support and resources to aid access to the application and interview process, as well as the role itself, should you be successful.



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