Medical Information Specialist

1 month ago


London, Greater London, United Kingdom ProPharma Group Full time
Medical Information Specialist

ProPharma Group is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for providing accurate and timely medical information to healthcare professionals and patients via phone, email, and other channels.

Key Responsibilities:
  • Respond to technical questions and requests for information related to designated products
  • Comply with client-specific working practices and SOPs
  • Recognize and report adverse events and defective product reports
  • Translate English documents into target languages and deliver translated responses
  • Use standard responses to prepare medical information correspondence
  • Log all enquiries accurately and comprehensively
  • Manage confidential information in line with data privacy regulations
  • Maintain awareness of legal requirements and professional guidelines associated with medical information provision
Requirements:
  • Completed pharmacy or life science degree
  • Native language or C1 level in target language and fluency in English
  • Strong translation skills
  • Excellent phone manner
  • Ability to manage a busy workload and prioritize
  • Attention to detail
  • Ability to work unsupervised
About ProPharma Group:

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.



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