Lettings Coordinator

4 days ago


Guildford, Surrey, United Kingdom Gascoigne Pees Full time
Job Title: Lettings Administrator

We are seeking a highly motivated and organized Lettings Administrator to join our team in Guildford. As a key member of our branch, you will be responsible for managing our move-ins, creating tenancy paperwork, and providing exceptional customer service to our tenants and landlords.

Key Responsibilities:
  • Manage move-ins, including creating tenancy paperwork and liaising with tenants to ensure referencing is completed efficiently
  • Ensure all safety certificates are in place and assist tenants and landlords with any queries during the process
  • Provide exceptional customer service, responding to queries and resolving issues in a professional and timely manner
Requirements:
  • Experience as an Administrator or Customer Service professional, preferably in a similar role
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Organized and able to prioritize workload in a fast-paced environment, with a keen eye for detail and accuracy
  • IT literate, with proficiency in MS Office, internet, and email systems
About Us:

At Gascoigne-Pees, we pride ourselves on delivering exceptional service to our customers. With a rich history spanning 90 years, we have established ourselves as a leading estate agency, covering the entire property spectrum from first-time buyer apartments to large country properties. We are committed to equality and welcome applications from all suitably qualified candidates.


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