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Sales Associate
2 months ago
About the Role
We are seeking a Sales Assistant to join our team at Card Factory, a leading specialist retailer of greeting cards, dressings, and gifts. As a Sales Assistant, you will play a key role in providing excellent customer service and helping our customers celebrate their life moments.
Key Responsibilities
- Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
- Process sales efficiently and accurately, upselling on till products to enhance customer experience.
- Price and merchandise stock and products correctly, maintaining high standards of visual merchandising.
- Work collaboratively with the team to unload and unpack deliveries, ensuring a smooth and efficient store operation.
- Assist with stock takes, which may involve working outside of normal store hours.
About You
We are looking for someone who is passionate about customer service, enjoys working in a fast-paced environment, and is able to multitask with ease. Retail experience is not necessary, but a positive attitude and a willingness to learn are essential.
What We Offer
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support, including Financial Education Tools and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme, providing tools to support mental, physical, and financial wellbeing.
- Enhanced family leave.
About Card Factory
Card Factory is a UK-based retailer with over 1,000 stores across the UK and Ireland. We are committed to providing excellent customer service and creating a positive work environment for our colleagues. If you are passionate about customer service and are looking for a challenging and rewarding role, we would love to hear from you.
