Sales Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Card Factory. As a Sales Assistant, you will play a key role in providing excellent customer service and helping our customers celebrate their life moments.
Key Responsibilities
- Provide exceptional customer service and ensure a positive shopping experience for all customers.
- Process sales efficiently and accurately, while upselling on till products and promoting our range of greeting cards, gifts, and dressings.
- Price and merchandise stock and products correctly, ensuring our stores are visually appealing and easy to navigate.
- Work collaboratively with the team to unload and unpack deliveries, and assist with stock takes as required.
- Support the team in maintaining high standards of customer service and store presentation.
About Us
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are passionate about celebrating our customers' life moments and are committed to providing an exceptional shopping experience for all.
What We Offer
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support, including Financial Education Tools and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced family leave.
What We're Looking For
We are looking for someone who is passionate about customer service, has excellent communication skills, and is able to work well under pressure. If you are a team player who is eager to learn and develop your skills, we would love to hear from you.
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