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Culinary Operations Supervisor

2 months ago


Norwich, United Kingdom The National Trust Careers Full time
Position Overview
The National Trust is celebrated for its exceptional food and hospitality services. We operate numerous cafes across England, Wales, and Northern Ireland, and we are seeking a dedicated Food and Beverage Team Leader.

Key Responsibilities
As a Team Leader, you will provide daily support to your team, ensuring they deliver outstanding service to all café visitors. Your role will primarily focus on front-of-house operations, where you will engage directly with customers, serving food and beverages. Your enthusiasm for working with people, along with a positive attitude, will be essential in creating a memorable experience for our guests.

Utilizing your keen attention to detail, you will ensure that all displays and signage are accurate and visually appealing. Additionally, you may assist the kitchen team with food preparation as needed. You will also oversee the onboarding and training of new team members, fostering a culture of excellent service.

Training and Development
We will provide a comprehensive induction tailored to your role, along with training in food safety and allergens. Opportunities for further professional development will also be available.

Ideal Candidate
We welcome applications from individuals who are:
  • Friendly and adaptable, with a proactive approach.
  • Enthusiastic and eager to learn.
  • Strong communicators who prioritize excellent service.
  • Knowledgeable about health and safety standards.
  • Effective problem solvers capable of leading a team.
Benefits
The National Trust is committed to fostering an inclusive culture where everyone feels valued. Our benefits package includes:
  • A substantial pension scheme of up to 10% of your basic salary.
  • Free entry to National Trust locations for you and your family.
  • Flexible working arrangements where possible.
  • Employee assistance programs.
  • Discounts on various services and products.
  • Generous holiday allowance based on length of service.
For more information about the benefits we offer, please refer to our official resources.