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IT Mobilisation Manager

4 weeks ago

Liverpool, Liverpool, United Kingdom Liberty Group Full time
Job Title: IT Mobilisation Manager

Liberty Group is seeking an experienced IT Mobilisation Manager to join our team. As a key member of our IT Senior Management Team, you will be responsible for successfully setting up and configuring new client contracts on our works management systems and supporting our business development and work-winning teams.

This is a challenging and exciting role that requires a self-starter with the ability to work independently and as part of a wider team. You will have experience working in a property services or FM organisation and be able to demonstrate proficiency in working with external clients and customers. You will be technically competent and have experience in setting up and configuring works management systems, ideally MRI Repairs or AccuServ.

Key Responsibilities:

  • Mobilise new client contracts as part of a wider mobilisation team, taking ownership of the ICT workstream
  • Drive operational standardisation through the definition and operation of standard operating practices around the mobilisation of new client contracts
  • Improve data quality through robust controls and measures in collaboration with the Liberty Operations teams and the ICT Data team
  • Maintain and contribute to documentation associated with client mobilisations, including highlight reports and risk logs
  • Maintain a forward view of all upcoming and in-flight mobilisations by liaising with the business development teams
  • Support the business development team with information to support bid documentation and tenders
  • Attend client presentations as the ICT mobilisation subject matter expert
  • Contribute to the ICT systems development roadmap with the ICT Systems Product Manager
  • Collaborate with the wider ICT functions, such as Infrastructure and Service Management teams

Requirements:

  • Self-motivated and able to use your initiative
  • Highly organised and able to manage your time effectively
  • Excellent communication skills, with the ability to communicate with people at all levels
  • Proactive and able to react quickly to a difficult situation
  • Experience working in a property services or FM organisation, with a strong understanding of works management systems
  • Project Management (PRINCE2, PMP or CAPM) accreditation desirable

What We Offer:

  • A competitive salary, dependent on experience
  • A range of benefits, including a pension scheme, 25 days annual leave, and cycle to work scheme
  • The opportunity to work in a dynamic and innovative organisation, with a strong commitment to customer satisfaction

Liberty Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.