Operations Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom Aramark UK Full time
About the Role

Aramark UK is seeking a dynamic and inspirational hospitality leader to join our team as General Manager - Operations at Everton Football Club. This is an incredible opportunity to be part of a revolutionary and advanced venue for fan experience in Europe.

Key Responsibilities
  • Lead a balanced team and install key processes and best practices into each plan created.
  • Frequent liaison with the venue and senior leadership team to agree strategy and direction of travel, developing and monitoring tactical plans to deliver.
  • Ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt.
  • Keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry.
  • Lead a safe & hygienic operation, complying with all Company & legislative requirements, driving excellence in safety performance.
  • Strong focus on collaboration with the Everton team, Aramark stakeholders and contractors to plan and deliver the mobilisation project.
  • Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation within Sports and Entertainment.
  • Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and venue needs, that is infectious throughout your team.
  • Appoint, lead, and manage the operational permanent team to ensure consistent and effective operational delivery and all day-to-day management.
  • Financially accountable for all operational costs and profitability of the operation. Actively working with the Finance Manager to deliver informative data and reports to ensure corrective change and drive profitability.
About Aramark UK

Aramark is a leading service and solutions provider in the UK. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential.



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