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Food and Beverage Team Lead

2 months ago

Southampton, Southampton, United Kingdom Moxy Southampton Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Team Lead to join our team at Moxy Southampton. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our food and beverage services.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Team Management: Lead and manage a team of food and beverage staff, providing guidance and support to ensure excellent service delivery.
  • Operations: Oversee the day-to-day operations of the food and beverage department, including menu management, inventory control, and staff scheduling.
  • Quality Control: Ensure that all food and beverage services meet the highest standards of quality, presentation, and taste.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the department is always well-stocked.
  • Staff Development: Provide training and development opportunities to staff, ensuring that they have the skills and knowledge needed to deliver exceptional customer service.
  • Problem-Solving: Anticipate and resolve any issues that may arise, ensuring that customer satisfaction is maintained at all times.
Requirements
  • Experience: Proven experience in a food and beverage leadership role, preferably in a hotel or hospitality environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Knowledge: Knowledge of food safety and hygiene practices, as well as inventory management and control procedures.
  • Personal Qualities: High energy levels, with a fearless and proactive approach to problem-solving.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a health cash plan and discounted room rates at Marriott hotels worldwide.
  • Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on delivering exceptional customer experiences.