Food and Beverage Team Lead

4 weeks ago


Southampton, Southampton, United Kingdom Doubletree by Hilton Southampton Full time
DoubleTree by Hilton Southampton Job Opportunity

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at DoubleTree by Hilton Southampton. As a Food and Beverage Supervisor, you will be responsible for leading the team and ensuring the smooth operation of the department.

Key Responsibilities:
  • Lead by example and motivate the team to deliver exceptional customer service.
  • Assist the Food and Beverage Manager in the day-to-day operation of the department.
  • Develop and implement training programs to enhance the skills and knowledge of team members.
  • Ensure that all customer requests and queries are responded to promptly and effectively.
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
  • Work collaboratively with colleagues to enhance the guest experience.
  • Continuously develop new knowledge and skills to ensure best practice service delivery.
  • Ensure compliance with company standards and procedures.
Requirements:
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent customer service skills.
  • Knowledge of food and beverage operations and procedures.
  • Ability to work morning, afternoon, and evening shifts, including weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

If you are a motivated and experienced Food and Beverage Supervisor looking for a new challenge, we encourage you to apply for this exciting opportunity.



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