Loss Prevention Specialist

1 month ago


Edgware, Greater London, United Kingdom HomeSense Full time
About HomeSense

We're a leading off-price clothing and homeware retailer, dedicated to helping people express their personality at home. Our stores are always evolving, and we're looking for talented individuals to join our team.

Job Title: Loss Prevention AdvisorJob Summary

We're seeking a skilled Loss Prevention Advisor to join our team. As a Loss Prevention Advisor, you'll play a crucial role in protecting our customers, associates, and assets. You'll work closely with the store team to investigate, analyze, and provide feedback to prevent loss and ensure a safe shopping environment.

Key Responsibilities
  • Investigate and analyze incidents to identify root causes and implement corrective actions
  • Work closely with the store team to provide coaching, validation, influence, and support to prevent loss
  • Develop and implement effective conflict resolution strategies
  • Collaborate with the store team to educate associates on Loss Prevention best practices
  • Handle external theft situations professionally and safely
What We Offer

We're committed to providing a positive and memorable experience for our customers. As a Loss Prevention Advisor, you'll enjoy:

  • Competitive salary
  • Uniform provided
  • Comprehensive benefits package, including access to an employee assistance program, associate discount, and service awards
Requirements

We're looking for a self-driven, engaging, resilient, and focused individual with:

  • Experience in dealing with Shrink and Crime Resolution in a fast-paced retail security environment (ideal but not essential)
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We're Looking For

We're a fun and caring team that values diversity and inclusion. If you're curious, enjoy helping people, and enjoy delving into the detail with a solution-focused approach, then this role is for you.

We're committed to building an inclusive culture where all our associates feel welcome, valued, and engaged. We welcome and encourage applications from everyone who wants to be part of our growing business.



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