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Senior Technical Support Specialist

2 months ago

London, Greater London, United Kingdom In Technology Group Limited Full time
Job Description

Senior Technical Support Specialist - £40k


Position Overview:

We are seeking a highly skilled and motivated Senior Technical Support Specialist to join our team at In Technology Group Limited. The ideal candidate will have significant experience in IT support and network management, with the ability to diagnose and resolve complex technical problems. This position focuses on delivering advanced technical support, managing IT infrastructure, and ensuring the smooth operation of our technical systems.


Key Responsibilities:

• Provide technical support and troubleshooting for complex IT issues
• Manage and maintain IT infrastructure, including networks, servers, and applications
• Collaborate with cross-functional teams to resolve technical issues and improve system performance
• Develop and implement technical solutions to improve efficiency and reduce downtime
• Stay up-to-date with the latest technology trends and advancements


Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 5 years of experience in IT support and network management
• Strong technical skills, including knowledge of network protocols, operating systems, and software applications
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills


What We Offer:

• Competitive salary of £40k
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance