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Bilingual Customer Support Specialist

2 months ago

Northampton, Northamptonshire, United Kingdom Impact Recruitment Services Full time
Bilingual Customer Support Specialist
Permanent Position
40 hours per week, with a HALF DAY FRIDAY

Are you skilled in delivering outstanding B2B support?
Do you possess fluency in French?

As a Bilingual Customer Support Specialist, Impact Recruitment Services is seeking an individual with remarkable customer service abilities. Proficiency in French is crucial as you will be responsible for assisting our French-speaking B2B clientele.

Key Responsibilities:
- Provide exceptional support to French-speaking customers.
- Address inquiries and resolve issues efficiently.
- Collaborate with various departments to enhance customer satisfaction.

Required Skills and Experience:
- Previous experience in customer service, sales coordination, or administrative roles.
- Fluency in both English and French.
- Strong customer care capabilities.

Technical Proficiency:
- Competent in Microsoft Office Suite, including Word and Excel.