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Specialist Coach

2 months ago

Biggleswade, United Kingdom Stonewater Full time

Job Title: Specialist Coach - Domestic Abuse Services

Job Summary:

We are seeking a highly skilled and compassionate Specialist Coach to join our team at Stonewater. As a Specialist Coach, you will play a vital role in providing high-quality, person-centered, and trauma-informed safe accommodation and support services to survivors of domestic abuse.

Key Responsibilities:

  • Manage a caseload of customers through their journey, enabling them to realize their true potential.
  • Work closely with key partners to deliver quality, outcome-focused support in both one-to-one and group sessions.
  • Provide emotional and practical support to customers, including assistance with keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills.
  • Hold a Level 3 qualification (or equivalent) in a relevant subject area such as Health & Social Care.
  • Have an understanding and experience of the practical, emotional, economic, and social issues of those experiencing domestic abuse, particularly those with multiple complex needs and women from Black, Asian, and Minority Ethnic Communities.
  • Be experienced in caseload management, with a clear focus on outcomes for customers and their wider community.
  • Have experience of completing risk assessments and carrying out robust safety planning.
  • Be able to record concise, accurate case notes and support paperwork.
  • Understand the effects of domestic abuse-related trauma, appropriate responses, and professional boundaries.
  • Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services, and other relevant services.
  • Have exceptional communication skills.
  • Able to work under pressure, using own initiative.

Requirements:

  • UK Driving Licence and access to a car are essential.
  • Flexibility in approach, working hours on a five-day rota, which may include bank holidays as well as evenings and weekends when required.

About Stonewater:

Stonewater is a leading housing provider with 20+ years' experience delivering refuge, safe accommodation, and community-based domestic abuse services. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We are committed to being a diverse, inclusive, and supportive workplace and are a Disability Confident employer.