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Retail Team Leader

3 months ago

Ambleside, Cumbria, United Kingdom Pavers Shoes Full time

We are excited to offer a full-time opportunity for a Team Leader to join our Pavers team. This role involves a commitment of 40 hours per week, requiring flexibility for both weekend and weekday shifts.

What We Seek in a Team Leader

Are you driven by achieving sales goals and key performance indicators with a proactive mindset to deliver outstanding results in your store? You might currently be a Team Leader, Keyholder, or an experienced Sales Associate in any retail environment, or perhaps you possess supervisory experience and are ready for a new challenge.

We are in search of a warm, approachable, and optimistic Team Leader who is dedicated to providing an exceptional service experience to all our customers. You will consistently deliver high standards of customer service, offering guidance on shoe care, handbags, and accessories tailored to meet customer needs. Collaborating closely with the store management team, you will motivate and support your colleagues in fostering a customer-centric culture, providing genuine, honest, and knowledgeable advice on our products.

If this resonates with you, we could be the ideal match.

Key Responsibilities for Success as a Team Leader

You will be self-aware, capable of reflecting, learning, and taking ownership of your performance and that of your store as a Team Leader within the management team. You will assist the management team in the daily operations of the store while coaching and developing your team. Deliver consistently high levels of customer service, providing advice on shoe care and accessories to meet customer needs when appropriate.

Compensation

£26,187 per annum (£12.59 per hour)

Upon successful completion of the required retail induction program stages, your salary will increase to £26,353 per annum (£12.67 per hour).

Benefits Offered to Our Team Leaders

Generous Staff Discount scheme, some of which can be shared with family and friends. Holiday Entitlement that increases with tenure. Company Contribution Pension. Access to the Pavers Foundation: an employee-led grant application and charitable giving initiative. Access to the Pavers Academy: offering career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs. Access to wellbeing and financial support through RetailTRUST.

Why Join Us as a Team Leader?

We are a successful, highly profitable, family-run business with over 50 years of trading history. We operate more than 170 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands. We prioritize doing right by our people and have been recognized as one of the Top 10 Retailers in the country. We became the first major retailer to achieve Carbon Neutral status and have contributed over £2.2m to the Pavers Foundation since 2018, supporting vital causes in health, education, and community. We provide rewarding jobs in a supportive family environment, understanding that our colleagues are essential to our business's success.