Interaction Designer

2 weeks ago

London, Greater London, United Kingdom Lloyds Banking Group Full time

About this Opportunity

We're part of the Mass Affluent lab at Lloyds Banking Group, focused on delivering an enhanced proposition for an underserved, high-value customer segment within the bank.

Our work is predominantly app-focused, across the three main brands of Lloyds, Halifax, and Bank of Scotland.

The design team works closely with product, analytics, and engineering to solve problems for the Mass Affluent segment—researching, crafting, and delivering new and innovative propositions and features.

We often see our most successful solutions later rolled out to benefit all customers, too.

What You'll Be Doing

  • You'll design the app experience for two feature teams.
  • You'll contribute to discovery workshops, conduct competitor research, create wireframes and journey maps, support user research, and more.
  • You'll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each other's thinking.
  • You'll live in Figma and Figjam. Whiteboard sessions, wireframing, and prototyping are your bread and butter.
  • You'll enjoy and contribute towards a bold, positive, and inclusive team culture.
  • You'll be equally comfortable running a stakeholder call to share a new concept, being heads-down working on a new flow, or listening in to a usability test with a customer.

About You

  • You're passionate about delivering all things UX and product design.
  • You're highly skilled and competent at what you do. You pride yourself on your work and have a strong attention to detail.
  • You've designed for iOS/Android apps before and are always up to speed with best practices.
  • You always take ownership of your work and are good at managing your own time. You're able to balance multiple tasks at once.
  • You care about your craft and ultimately want to make a difference.
  • You're an advocate for simplicity, usability, and accessibility.
  • You're proactive, always looking for the next innovation or efficiency.

About Working for Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve.

We offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

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