Automotive Service Professional

2 weeks ago

Bath, United Kingdom Thrive group Full time
About the Role

Thrive Group is seeking a skilled Service Advisor to join our team in Bath. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities
  • Conduct vehicle inspections and provide detailed reports to customers
  • Explain recommended repairs and services to customers
  • Provide accurate estimates for repairs and services
  • Schedule appointments and manage the service department's calendar
  • Coordinate with technicians to ensure timely completion of repairs
Requirements
  • Previous experience as a service advisor or in a similar customer service role is preferred
  • Strong communication and interpersonal skills
  • Knowledge of automotive systems and repairs is a plus
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficient computer skills for data entry and record keeping
What We Offer
  • Competitive salary up to £32,000 per annum DOE
  • Generous holiday allowance
  • Health and wellbeing support service
  • Team member discounts and incentives
  • Free onsite parking
  • Excellent training and development from manufacturer and our group staff

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