Operations Supervisor

3 weeks ago

Bovey Tracey, Devon, United Kingdom Eden Hotel Collection Full time

Position Overview:
As a vital member of the Eden Hotel Collection, the Duty Manager plays a crucial role in ensuring outstanding service delivery to our guests.

Key Responsibilities:
Your primary focus will be on enhancing guest satisfaction, fostering relationships, and providing comprehensive support across all hotel departments. You will set a standard of excellence, ensuring complete guest contentment while identifying avenues to boost revenue.

Qualifications:
To thrive in this position, candidates should possess Front Office experience or relevant expertise in the hospitality sector. Essential qualities include meticulous attention to detail, effective communication skills, and a friendly demeanor. Familiarity with hotel reservation systems and proficiency in Microsoft Office will be beneficial.

Employee Benefits:
At Eden Hotel Collection, we prioritize the well-being of our team members by offering a variety of benefits. These include enhanced annual leave and discounts at popular retailers, all aimed at fostering a positive workplace where everyone can succeed.

Diversity and Inclusion:
We are dedicated to promoting diversity and inclusivity, encouraging applications from individuals of diverse backgrounds and perspectives. Our goal is to cultivate a work environment where every team member feels valued and respected.

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