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Corporate Account Manager
2 months ago
Job Summary:
We are seeking a highly skilled Corporate Account Handler to join our team at Stride Resource Management. As a Corporate Account Handler, you will be responsible for the day-to-day servicing of client accounts, working closely with the Client Executive to ensure seamless interactions with clients.
Key Responsibilities:
- Apply insurance knowledge and principles to day-to-day work queries, ensuring accurate and timely resolutions.
- Utilize standard policy wording, extensions, and limitations to provide expert guidance to clients.
- Act as a point of reference with insurers, negotiating and resolving complex issues.
- Develop a deep understanding of the different distribution channels and their impact on client relationships.
- Build and maintain positive working relationships with internal colleagues and teams, fostering a collaborative environment.
- Effectively utilize client applications, including invoicing and data quality management, to ensure seamless client experiences.
- Identify opportunities to satisfy client needs with other services and products, collaborating with internal colleagues to deliver tailored solutions.
Requirements:
- Cert CII or working towards, with a strong technical knowledge of the Insurance Industry and commercial insurance.
- Working knowledge of broking processes and regulatory standards, with a focus on delivering exceptional client service.
- Competent user of insurance client systems, with experience in Acturis an advantage.
- Ability to ensure stakeholders have the information and tools necessary to make informed and confident decisions.
About Stride Resource Management:
Stride Resource Management is a well-respected and rapidly growing insurance company with a national presence. We pride ourselves on our people-centric, collaborative, and values-driven approach, aiming to create a great client experience through holistic and dynamic interactions. Our employees enjoy a generous benefits package, including 30 days annual leave, enhanced pension contribution, and private medical insurance.
