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Client Relations Specialist
2 months ago
Join us in making a difference in healthcare
At Baxter, our mission connects us all. Every role contributes to a positive impact on lives globally. You will experience a profound sense of purpose, knowing that your efforts enhance the well-being of countless patients.
Our innovative products and therapies are utilized in hospitals, clinics, and homes around the globe. With over 85 years of pioneering advancements in medical technology, we are transforming the landscape of healthcare.
We foster an environment where collaboration and success thrive, inspiring one another to achieve our best work.
Be part of our mission to save and sustain lives—where your contributions propel our goals forward.
We are seeking a Client Relations Specialist to become a vital member of our National Distribution Center's team. This role involves direct engagement with Baxter's clientele across various product lines and service channels. You will collaborate with customers to address concerns and aim to provide a compassionate, solution-oriented experience through innovative problem-solving and effective communication.
Key Responsibilities:
- Manage orders for healthcare facilities, address customer inquiries, and cultivate positive internal relationships.
- Deliver thoughtful and empathetic solutions tailored to individual customer needs, enhancing their experience with Baxter.
- Process patient orders for healthcare providers.
- Collaborate with cross-functional teams to ensure exceptional service delivery to Baxter's clients and patients.
Qualifications:
- GCSE Level Standard Education.
- Self-driven, inquisitive, and eager to learn, demonstrating a growth mindset.
- Ability to thrive in a fast-paced, collaborative environment, adapting to change and ambiguity while exercising sound judgment in decision-making.
What We Offer:
- A full-time fixed-term contract.
- Weekday shifts with a rotating schedule.
- Competitive base salary and benefits package.
- Opportunities for professional growth and development.
- A strong emphasis on work-life balance.
- An inclusive, supportive, and diverse workplace culture.
- Generous annual leave plus public holidays.
- Subsidized on-site dining options.
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