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Operational and Engagement Lead
4 weeks ago
We are seeking an experienced Operational and Engagement Manager to join our team at NHS Arden & GEM CSU. As a key member of our Private Office, you will be responsible for leading the operational management of our functions to support the Head of Private Office.
Key Responsibilities:
- Manage the day-to-day operations of the Private Office, ensuring efficient processes and effective communication with stakeholders.
- Lead the management of FOI requests, ensuring compliance with legal requirements and providing timely responses.
- Oversee the preparation of responses to Parliamentary Questions and manage enquiries.
- Develop and maintain effective communication channels with stakeholders, including the Chief Data and Analytical Officer (CDAO).
- Support the Head of Private Office on business cadence and delivery of all corporate reporting.
- Lead on the management of Engagement and Briefings for the CDAO.
- Provide support to the CDAO within meetings for action tracking.
- Manage the Private Office commission and work tracker.
Requirements:
- Master's degree in a relevant field or equivalent experience.
- Strong background in managing complex communications, including FOI requests and Parliamentary Questions, within the public sector or healthcare.
- Proven experience in operations management.
- Experience in stakeholder management and managing relationships at a senior level.
- Strong leadership and people management skills with experience in motivating high-performing teams.
- Strong problem-solving and decision-making abilities.
- Experience in working within a Private Office is essential for this post.
- Expertise in briefing preparation.
About Us:
NHS Arden & GEM CSU is committed to supporting the redeployment of our at-risk employees. In line with our policy, staff at risk may be given preferential consideration to posts that could be considered suitable alternative employment. We reserve the right to close, delay, or remove adverts while this process is completed.
We value independent thinking and risk-taking. We believe that every team member should have the opportunity to contribute and share their ideas. Our culture encourages a healthy work-life balance, and we strive to create an enjoyable and supportive working environment.
Please visit our website at www.ardengemcsu.nhs.uk if you're interested in learning more about who we are.
We actively encourage candidates from underrepresented groups to apply.
Candidates must be UK residents.
